FAQ
General questions
What is S+M Recovery?
S+M Recovery is a wellness-focused company providing innovative solutions such as saunas, cold plunges, and red-light therapy products. We aim to empower individuals on their journey to better health, recovery, and wellbeing.
Why Choose S+M Recovery Products?
What Products Do S+M Recovery Sell?
Are S+M Recovery Products Australian Certified?
What makes S+M Recovery products different?
What Materials Are Used in S+M Recovery Saunas?
What Is the Warranty Period for S+M Recovery Products?
Products and Benefits
How can a sauna benefit my health and recovery?
How can cold plunges improve my recovery?
What is contrast therapy, and how does it work?
Are your products suitable for people with chronic conditions?
Saunas
Can I install the sauna myself, or do you offer installation services?
How long does it take for an S+M Recovery sauna to heat up?
How often should I use an S+M Recovery sauna?
What special features do S+M Recovery saunas offer?
Are S+M Recovery saunas low EMF?
Can I get a quote for a custom sauna design?
Cold Plunges
Do S+M Recovery cold plunges reach 2°C?
How often do I need to clean or change the water in my cold plunge?
Do S+M Recovery cold plunges come with a cover?
Can I pre-set my cold plunge to a preferred time or day?
How long should I stay in a cold plunge?
What kind of maintenance is required for cold plunges?
Can cold plunges be used outdoors?
Cold Plunge- Specific Questions
Do S+M Recovery Cold Plunges Reach 2 Degrees?
Yes, S+M Recovery cold plunges reach as low as 2°C and can heat up to 42°C, providing both cold and hot options.
Can I Pre-Set My S+M Recovery Cold Plunge to a Preferred Time or Day?
Yes, you can schedule your cold plunge sessions using the app that connects to the plunge via Wi-Fi. This makes it easy to set up your plunge for specific times or days in advance.
How Often Do I Need to Clean My S+M Recovery Cold Plunge?
It’s best to clean your cold plunge every 1-2 weeks, depending on how often you use it. Regular cleaning helps keep the water fresh and ensures the filtration system works effectively.
Do S+M Recovery Cold Plunges Come with a Cover?
Yes, our cold plunges come with a thermal cover. This helps keep the water temperature stable and maintains hygiene when the plunge is not in use. Additionally, the thermal cover serves as a safety measure, particularly important if young children are around, as it prevents unsupervised access to the water.
Do You Sell Filters for S+M Recovery Cold Plunges?
Yes, we sell replacement filters for our cold plunges. The plunges are equipped with external water filters that are easy to change, ensuring the water stays clean and clear.
How Much Does It Cost to Run S+M Recovery Products?
Traditional Saunas: These saunas heat up using either electric heaters or wood stoves. The cost to run a traditional sauna typically ranges from $0.79 to $1.10 per hour. This cost variability depends on factors like the size of the sauna, the type of heater (wood-fired might require purchasing wood), and the current electricity rates.
Infrared Saunas: Infrared saunas use infrared heaters to directly warm your body without extensively heating the air around you, making them more energy efficient. The running costs for infrared saunas are generally lower, ranging from $0.17 to $0.35 per hour. The lower cost is due to the lower energy requirements to operate infrared elements compared to heating an entire room.
Cold Plunges: The operational cost of cold plunges primarily depends on the power consumption of the chiller used to keep the water cold. Chillers vary in efficiency, but typically, you can expect running costs to be between $0.44 to $1.14 per hour. Factors influencing this cost include the size of the cold plunge, the set temperature (the colder you want it, the more it costs), ambient temperature (hotter climates may require the chiller to work harder), and electricity prices in your area.
Do You Sell Filters for S+M Recovery Cold Plunges?
Yes, we sell replacement filters for our cold plunges. The plunges are equipped with external water filters that are easy to change, ensuring the water stays clean and clear.
How Often Do I Need to Change the Water in My S+M Recovery Cold Plunge?
You should change the water in your cold plunge every 1-2 months, depending on usage. Regular water changes help maintain optimal hygiene and performance.
How Often Do I Need to Change the Filter in My S+M Recovery Cold Plunge?
Filters should be checked and potentially changed every 1-3 months. If you use the plunge frequently, you might need to change the filter more often to keep the water clean.
How Long Do I Stay in an S+M Recovery Cold Plunge?
Start with short sessions of 1-3 minutes, especially if you’re new to cold plunging. As you get used to it, you can gradually increase the time up to 5-15 minutes per session. Always listen to your body and don’t overdo it.
Is the S+M Recovery Cold Plunge Safe?
Yes, our cold plunges are designed with safety in mind. They feature ozone disinfection, an anti-freeze system, and electrical leakage protection to ensure safe and hygienic use.
Can I Just Plug and Play My S+M Recovery Cold Plunge?
Yes, our cold plunges are easy to set up. They come with quick-connect hoses and can be used both indoors and outdoors. Simply plug them in, connect the hoses, and you’re ready to go.
I've Never Done a Cold Plunge Before, What Do I Need to Know?
Start Gradually: Begin with short sessions (around 30 seconds to 1 minute) to help your body get used to the shock of the cold.
Safety First: Never plunge alone, especially for your first few times. Having someone nearby ensures you can get help if you feel overwhelmed by the cold.
Check the Temperature: Ideal water temperatures for beginners are between 10°C and 15°C (50°F and 59°F). It’s cold enough to stimulate the body without being too harsh.
Hydrate: Drink water before and after your plunge to stay hydrated.
Health Check: Consult with a healthcare provider before starting, especially if you have heart issues or high blood pressure.
Listen to Your Body: If you feel too uncomfortable or start feeling pain, it’s time to get out. It’s normal to feel a sharp cold at first, but you shouldn’t feel severe discomfort.
Dry Off and Warm Up Gradually: After exiting the cold plunge, dry off and allow your body to warm up gradually. This helps your body adjust back to its normal temperature. Cold plunging can be invigorating and beneficial, but it’s important to approach it with caution and respect for the body’s limits.
How Long Does It Take for an S+M Recovery Cold Plunge to Cool Down?
The cooling time varies depending on the water volume. For example, cooling 50L of water from 23°C to 2°C takes approximately 0.65 hours, while 500L takes about 6.75 hours.
Can S+M Recovery Cold Plunges Be Used Outdoors?
Yes, our cold plunges are designed for versatility, suitable for both indoor and outdoor use. This allows them to be integrated into various environments and applications. We recommend using a waterproof cover when the plunge is not in use to protect it from the elements and maintain its condition. Additionally, the cover serves as a safety measure to prevent access by young children, ensuring their safety around water.
What Kind of Maintenance Is Required for S+M Recovery Cold Plunges?
Regular maintenance includes ensuring the circulatory system and ozone disinfection are functioning correctly. The app can assist in monitoring and scheduling maintenance tasks.
Are There Any Special Installation Requirements for S+M Recovery Cold Plunges?
Installing our cold plunge is incredibly easy. Simply place the unit on a slip-free, flat, and level surface near a power point. Ensure the unit is covered when not in use to maintain its condition and safety, especially if young children are around. The included quick connectors and external water filters make the setup process quick and efficient
Payment and Ordering
Do You Offer After pay Options?
We are currently working on offering Buy Now, Pay Later options. If you are interested in this payment option, please email us, and we will notify you once it becomes available.
What Payment Methods Do You Accept?
We accept a variety of payment methods for both in-store and online purchases. These include major credit cards, bank transfers, and PayPal. Additionally, we are in the process of implementing a Buy Now, Pay Later option to provide greater flexibility for our customers.
